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Rocket Casino Terms & Conditions
1. General terms and account requirements
These Terms & Conditions apply to your use of the Rocket Casino website, related platforms and any gambling services made available through them. They should be read together with the Privacy Policy, Responsible Gambling information, game rules, promotion terms and any other notices published on the website. If there is a difference between these terms and a specific promotion or game rule, the more specific rule may apply to that promotion or game.
You must be legally permitted to participate in online gambling in the place where you are located. Players in Australia should comply with all applicable Australian laws and any laws that apply in their state or territory. Rocket Casino does not invite or encourage anyone to use the service where online gambling is unlawful. You are responsible for checking whether access to, and use of, the website is permitted for you.
You must meet the applicable minimum age requirement and provide accurate information when registering or using an account. You may be asked to confirm your identity, age, residential details, payment information or source of funds. Any information provided must be complete, current and truthful. You should update your details if they change.
- You may maintain only one personal account unless Rocket Casino expressly allows otherwise.
- Your account must be used only by you and must not be sold, transferred, rented or shared with another person.
- You are responsible for keeping your username, password and other access details confidential.
- You must notify Rocket Casino promptly if you believe that your account or security details have been compromised.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
Rocket Casino may carry out verification and security checks before allowing certain activities, including deposits, withdrawals or continued play. If the information requested is not provided, is inaccurate or cannot be verified, access to some or all services may be restricted. An account may also be suspended or closed where this is reasonably necessary for security, compliance, responsible gambling or legal reasons.
2. Deposits, withdrawals and gambling activity
Funds should be added to your account only through payment methods made available on the website and held in your name, unless an alternative arrangement is expressly accepted. You must not use a payment method that you are not authorised to use. Payment providers may apply their own terms, fees, processing requirements or verification procedures.
You should check all transaction details before confirming a deposit or withdrawal. A transaction may be delayed, declined, reversed or subject to further checks for reasons including payment-provider requirements, technical issues, suspected fraud, account verification or responsible gambling controls. Any applicable fees, restrictions or processing information will be shown where relevant.
You must not deposit money that you cannot afford to lose. Gambling should be treated as entertainment rather than a way to earn income or recover financial losses. Once a wager has been accepted, it will generally be treated according to the rules of the relevant game or service. You should review those rules before playing, including information about stake options, game mechanics, results and settlement.
Game outcomes are determined by the applicable game system and rules. You accept the result recorded by the website, subject to any correction required because of a clear technical or administrative error. If a game, transaction or result is affected by a malfunction, outage or material error, Rocket Casino may take reasonable steps to correct the issue and may cancel or void affected activity where permitted.
Promotions and bonuses
Promotions, bonuses, rewards and promotional offers are subject to their own terms. These terms may set out eligibility, qualifying deposits, wagering or play requirements, expiry dates, game restrictions, maximum values and withdrawal conditions. You should read the relevant offer before taking part. A promotion may be changed, withdrawn or limited where permitted, including where misuse, technical error or eligibility concerns arise.
Rocket Casino may refuse, remove or adjust a bonus or promotional benefit if it reasonably believes that an account has breached the applicable promotion terms, used multiple accounts, exploited an error or acted dishonestly. Promotional funds and associated winnings may be subject to verification before withdrawal.
3. Responsible gambling, restrictions and account closure
Rocket Casino supports informed and controlled participation. Before gambling, consider setting personal limits for deposits, time, losses or play. Do not gamble when distressed, under the influence of alcohol or other substances, or when doing so may affect essential expenses. Never chase losses, borrow money to gamble or rely on gambling to solve financial problems.
Responsible gambling tools and support options may be available through the website or through relevant support services. You can request a break, account restriction or self-exclusion where those options are offered. A self-exclusion or restriction should be treated seriously. You must not attempt to avoid it by opening another account or using another person's account.
If you are concerned about your gambling, consider stopping play and seeking independent help from an appropriate Australian support service, health professional or financial counsellor. Friends and family may also be able to provide support. Rocket Casino may apply additional limits or restrictions where this is reasonably necessary to promote safer gambling or meet its obligations.
You may request closure of your account through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, disputes or suspected unlawful conduct. Rocket Casino may retain information where required for legal, regulatory, security, fraud-prevention or record-keeping purposes.
4. Website use, liability and changes
The website and its content are provided for personal use. You must not copy, alter, distribute, reverse engineer, interfere with, overload or attempt to gain unauthorised access to any part of the website, its systems or another person's account. You must not introduce malicious software, use automated tools without permission or engage in conduct that could harm the website, its users or service providers.
Rocket Casino aims to keep the website available and information accurate, but uninterrupted access cannot be guaranteed. Access may be suspended or limited for maintenance, updates, security measures, technical problems, third-party service issues or circumstances outside reasonable control. Website content may be corrected or updated without prior notice.
To the extent permitted by law, you use the website and gambling services at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, Rocket Casino is not responsible for loss caused by your failure to follow these terms, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or events outside reasonable control.
You should raise questions, transaction concerns or complaints through the support channels made available on the website. Provide enough information for the matter to be reviewed, while avoiding the inclusion of unnecessary sensitive information. A review may require identity or transaction verification. Any available complaint or dispute process should be followed before pursuing other options.
Rocket Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, law, security practices or responsible gambling requirements. The current version will be published on the website. Where a change is material, reasonable notice may be provided where appropriate. Your continued use of the website after updated terms are published indicates acceptance of the revised terms. If you do not agree, you should stop using the website and consider closing your account.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are intended to be read in a fair and practical manner, subject to the mandatory rights and protections that apply to Australian players.