Welcome Package

150% up to $1,575 AUD

+ 150 Free Spins across two deposits

Contact Rocket Casino

Need help with Rocket Casino? Contact our support team at support@rocketcasino-au.site. We are available to assist with general account questions, website issues, payments and responsible gambling requests. To help us review your enquiry efficiently, please provide enough information for us to identify the issue without sharing sensitive security details such as your password.

Rocket Casino operates under a licence issued by the Tobique Gaming Commission (New Brunswick), licence no. 0000064, and a licence from the Comoros AOFA, reference ALSI-202509073-FI2.

How to get in touch

For assistance by email, write to support@rocketcasino-au.site. Please use the email address associated with your account where possible and describe the matter clearly. Including the relevant details can help our team understand your request and provide a more useful response.

You may contact support about topics including:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related queries
Bonus terms, eligibility or general promotional questions
Technical problems with the website, games or account area
Responsible gambling information, account restrictions or other support requests

Information to include

Please include your account email address or username, a short description of the issue, and any relevant dates or error messages. If the problem is visible on screen, you may also attach screenshots where relevant. Do not include your password, full payment card details or other unnecessary confidential information.

Support enquiries are usually answered within 24 hours, although response times can vary depending on the subject and the information required to investigate it. If your request concerns responsible gambling, please state this clearly so it can be handled appropriately.